Your data

Delete your account and data

Request deletion of your Glow account and all associated data — scripts, recordings, plans and profile information.

Last updated 23 August 2026

Delete it yourself, instantly

Sign in and open your account page. Under “Security & data” choose Delete account and confirm. The deletion runs immediately and cannot be undone.

Go to Account → Delete account

Request deletion by email

If you cannot sign in, email support@glowteleprompter.com from the address on your account, or use the contact form. We verify ownership and complete the deletion within 30 days.

What gets deleted

Your login, profile and display name, saved scripts and AI generations, recordings and their stored video files, share links, recording plans, onboarding answers, credit history and support tickets tied to your account.

What we keep, and for how long

Billing and tax records required by law are retained for up to 7 years, and anonymised usage statistics that cannot identify you may remain. Active subscriptions are cancelled as part of the deletion; any remaining credits are forfeited.